Returns and exchanges

Returns Policy

Can I return my order?

We accept returns within 14 days of delivery. Items must be unused, unwashed and in their original condition and packaging. Proof of purchase is required.

How do I request a return?

Please contact us within 14 days of receiving your order with your order number and reason for return. We'll provide you with the next steps for returning your item.

Who pays for return shipping?

Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable.

What if my item is damaged, faulty or incorrect?

If your order arrives damaged, faulty or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We'll review the issue and arrange the appropriate solution.

When will I receive my refund?

Once your return has been received and inspected, we'll notify you of the outcome. Approved refunds will be issued to your original payment method. Please allow approximately 3-7 business days for the funds to appear, dependingg on your payment provider.

Can I exchange an item?

If you would like to exchange an item, please contact us and we'll let you know what options are available. Exchanges are subject to stock availability.

Still need help?

Have a question about a return or your order? We're always happy to help. Get in touch with us and we'll assist you as soon as possible.